Will the tour operator help if I need a room upgrade after checking in?

If you are not pleased with a room or if you want to upgrade when you arrive, you should call your tour operator right away rather than trying to handle everything only with the front desk. The agency can use its corporate connection to achieve better results faster, and with less friction.

Since the agency has the main contract with the hotel management, they usually have more leverage than one guest alone. When an upgrade comes with an extra fee, the Destination Management Company (DMC) can often obtain a wholesale discounted rate for the difference, then update your final itinerary invoice accordingly.