Frequently Asked Questions

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Am I compensated if a delayed flight shortens my Sri Lanka holiday?

Ravana Tour Specialist August 25, 2026

Travel agencies do not normally compensate you for days lost because of flight delays; the airlines are responsible for those disturbances. So you need to depend on your comprehensive travel insurance to request reimbursement for missed hotel nights or planned activities.

When a delayed arrival makes you skip parts of the itinerary you already scheduled, the local operator has often settled the non-refundable hotel fees and excursion charges in advance for you. Then you file a claim via your trip disruption coverage, and you include the airline’s official delay records. This is the common approach to regaining the money you lost.

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